Frequently Asked Questions

Everything you need to know about shopping with The Poke Court

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

Are your materials sustainably sourced?

At The Poke Court, we prioritize high-quality, durable fabrics. We are currently transitioning 60% of our collection to organic cotton and recycled polyester to reduce our environmental footprint.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email containing a tracking number and a link to our carrier's tracking page to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.