Returns & Exchanges
At The Poke Court, we want you to love your fashion finds, which is why we offer a 30-day return window for items in original, unworn condition with tags attached. If your order isn't a perfect match, our streamlined process makes exchanges and refunds quick and effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all labels are intact and the garment is free from wear or damage.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.